ARTICLES
What My Parents Taught Me About Excellent Customer Service
8 Time-Tested Principles To Improve Customer Retention
Scaling Impact: My Next Adventure
If it’s the last thing that I do, I will move the needle on the problem of generation jobless.
Skip Monday Blues with Sort-Your-Life-Out Sundays
“Sunday is [for] reflections, feedback, strategy and getting ready for the rest of the week.”
Recover from Failure with a Deep-Tissue Post-Mortem
Get a “deep-tissue post-mortem” to thoroughly recover from failure.
The End Credits of Your Life
We all have a playlist of songs queued up to close out the episodes of our lives.